At Goovalid (goovalid.com and app.goovalid.com), we are committed to protecting the privacy and personal data of our users. This Privacy Policy provides clear explanations of how we collect, process, store, transfer, and safeguard your data when you visit our websites or use our services. By accessing or using our websites, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
When you use our websites, we may collect personal data, including your name, surname, email address, phone number, IP address, browser type, device information, approximate location data, payment details, and usage history. This information may be collected directly from you through forms, account registration, and purchases, or automatically through cookies, analytics tools, and integrated plugins such as social login features. If you choose to log in via a third-party account, such as Google, LinkedIn, or X, we may collect basic profile information, including your name, email address, and profile picture, solely for identity verification and account creation.
We process your data to provide and improve our services, manage user accounts, fulfill transactions, process payments, deliver purchased products, communicate with you about updates or support, implement security and fraud prevention measures, analyze user behavior to enhance the experience, and comply with applicable laws. Where you have given your explicit consent, we may also use your data to send you marketing communications.
Your personal data may be processed under several legal bases, including your explicit consent, the necessity of processing for the performance of a contract, our compliance with legal obligations, the protection of vital interests, and our legitimate interests, such as improving our services and maintaining system security. We conduct all processing activities in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and the EU General Data Protection Regulation (GDPR).
We may share your personal data with third-party service providers only where it is strictly necessary for the delivery of our services. Such third parties may include hosting providers, analytics services, email communication platforms, and payment gateways such as PayTR. In some instances, we may also be required to share your information with public authorities to comply with legal obligations. As we provide services to a global audience, your data may be transferred to servers located outside your country, including those in countries outside the European Union. In such cases, we ensure that adequate safeguards, such as Standard Contractual Clauses, are applied to protect your rights.
Our websites use cookies and similar technologies to enhance the user experience, analyze website traffic, and remember user preferences. You may disable cookies through your browser settings at any time, though doing so may affect the functionality of our websites. For more information, please refer to our Cookie Policy.
We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires, or upon your request, your data will be deleted, destroyed, or anonymized, unless we are legally obligated to keep it for longer. For instance, if you choose to delete your account, all related data will also be removed, except in cases where retention is required to comply with statutory obligations.
Our websites and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal information has been collected from an individual under 18 years of age, we will promptly delete such data.
As a data subject, you are entitled to several rights under KVKK and GDPR. These include the right to access your personal data, the right to request correction of inaccurate information, the right to request deletion or restriction of processing, the right to object to certain processing activities, the right to request portability of your data, and the right to withdraw consent at any time. To exercise these rights, you may contact us by email at info@goovalid.com.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include the use of encryption, firewalls, access controls, monitoring systems, and regular backups. While we take every precaution to secure your information, you acknowledge that no system can be completely secure.
This Privacy Policy may be updated from time to time to reflect changes in our practices, services, or applicable laws. Any updates will be published on this page, accompanied by an updated effective date. In the event of significant changes, we will notify you via email or by posting a notice on our websites. Continued use of our services after such updates constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding your personal data, you may contact us at info@goovalid.com. For official correspondence, you may use the following address: Goovalid Technology Center, Oğul St. No:6/15, Cihangir, Avcılar, Istanbul, Türkiye 34310.